When it comes to high-speed internet service, Spectrum is one of America’s most popular providers. However, Spectrum may not be the best option for you. How To Return Spectrum Equipment
How to return Spectrum equipment? Pay a visit to the Spectrum office or retail location nearest you and give over the equipment to a representative there.
Once you have identified yourself as a Spectrum client to UPS, they will take care of the packing and shipment for you at no extra cost. You have 15 days after the cancellation of the order to return the equipment by the firm’s rules.
You need to know how to return Spectrum equipment, regardless of the cause, to avoid any possible charges for keeping this equipment after canceling your account. And need not worry as this article will give you complete details regarding when and how to return spectrum equipment.
How To Return Spectrum Equipment—The Process Explained
By giving clients various options from which to choose, Spectrum makes the process of returning equipment as uncomplicated and devoid of anxiety as it possibly can be.
In order to get the most out of your 15-day return window, choose whatever option makes the most sense (or so). A few different options are available for returning your Spectrum equipment.
It is a company that places a premium on providing the highest level of convenience for its customers. After all, they would want their belongings returned to them!
- Leave Your Items At The Spectrum Location
- It’s the quickest and easiest method of returning your Spectrum equipment to a local Spectrum office or retail shop.
More than 650 Spectrum locations may be found around the nation. There’s a strong chance you’re within driving distance of one of them. - Bringing your equipment back to them in person will allow you to get reimbursed and have it noted on your record. There’s nothing else to be concerned about.
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Return Via UPS
- It is possible to drop off voice modems, Wi-Fi routers, and contemporary modems (from the previous four or five years) without visiting a Spectrum site because of an agreement Spectrum has made with UPS.
- Let UPS know that you have Spectrum equipment that needs to be returned, and they will lead you through the whole procedure from start to finish. Spectrum will take care of the shipping costs as well.
- As a last precaution, be sure that you have a UPS delivery receipt and evidence that your Spectrum equipment was delivered straight to UPS from you. Nothing else will suffice as proof of your participation in this procedure.
Return Via FedEx
- Whether you send your Spectrum equipment back through FedEx or UPS is the same process. The return label that came with your Spectrum equipment should be attached to a cardboard mailing box.
- Before you depart, make sure you have a FedEx return receipt in your hand.
- You’ll need proof that the equipment was returned to you. Even though you won’t have to pay a dime for the shipping, you’ll need it in case the Spectrum box is damaged during transport.
FedEx Accepts The Following Items For Return:
- Spectrum receivers, including HD and DVR receivers
- DOCSIS 2.0 WiFi gateway devices (modem/router combo)
- DOCSIS 3.0 modems
- DOCSIS 3.0 gateway devices (modem/router combo)
- Wi-Fi routers
- Spectrum Voice modems
Use a FedEx Office if you’re sending anything large or heavy. Avoid FedEx Drop Boxes.
Return Via USPS
- USPS returns using Spectrum equipment unfold similarly to FedEx and UPS returns!
- You may print a preprinted mailing label from the Spectrum website and bring it to any local post office to notify them that you are returning Spectrum equipment.
- You’ll need to pay for shipping and other expenses to ship Spectrum. If you can, attempt to utilize the boxes that your equipment came in so that you don’t have to spend money on packing.
- Ask for confirmation!
Spectrum Contractors Provides Scheduled Equipment Pickups.
- Spectrum customers who are disabled, old, or have other specific exemptions will be able to contact Spectrum directly and arrange an equipment pickup.
- However, this is something that has to be handled directly with Spectrum’s representatives.
- If you’re not sure what to do next, try contacting them online (using their online chat option) or over the phone.
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Why Would You Need To Return Spectrum Equipment?
Spectrum provides various Spectrum Services, such as Spectrum TV, Spectrum Internet, Spectrum Voice, and so on, with various Spectrum Equipment. The things you borrowed from Spectrum must be returned if you decide to discontinue or downgrade your Spectrum subscription.
You must return the device if you want to cancel Spectrum Internet. You may also wish to downgrade in other circumstances. There are several reasons why you may need to return your modem, such as because your current internet plan has a limit that is too high or because your Spectrum Internet keeps dropping.
How Long Do You Have To Return The Equipment?
According to the firm’s policy, they require that any canceled orders for equipment be fulfilled within 15 calendar days.
The corporation has laid out everything clearly and concisely in its Terms and Conditions, including this provision. When you contact to disconnect or cancel your account, their customer service professionals will inform you that this is the policy they strictly adhere to, and they will tell you this when you call.
On the other hand, as was just discussed, the majority of the time, this firm is a bit more flexible than individuals may anticipate them to be.
You will likely have up to thirty days (perhaps even a little bit more time) to return your equipment to Spectrum before they start to grow upset and maybe seek fines. If you don’t follow the rules, you’ll be charged a price.
FAQs
1. Is Spectrum open for returning equipment?
You may return older equipment through UPS or FedEx. If there’s no UPS or FedEx in your region, you may drop off your Spectrum equipment at a Spectrum shop.
2. What happens if you do not return your Spectrum equipment?
After canceling or downgrading your services with Spectrum, if you do not return all of the rented or leased equipment to Spectrum, you may be subject to an unreturned equipment fee being applied to your account. The cost of this fee will be added to the overall balance of your account.
3. Do I Have to Return Spectrum Equipment?
You are responsible for returning any leased equipment to Spectrum if you have plans to discontinue or downgrade any services provided by Spectrum. You are not obligated to give up any of the cords or remote controls that were packaged with your device.
4. How Long Do I Have to Return Equipment to Spectrum?
To reiterate, the spectrum company has made it quite plain in their Terms and Conditions that you are required to return the equipment within 15 days after receiving confirmation. They will charge you a fee if you do not complete it within this 15-day time limit.
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